Contact Us App
US MART NEW YORK
About Us:
Cancellations:
The buyer can cancel orders at anytime prior to shipping; please contact our Support Center. However, once the order has been dispatched, the order cannot be canceled, changed, or refunded. Upon receipt of the package, our Return policy comes into effect. See below for more about the return process.
Free Returns:
15 days money-back guarantee. We offer free returns and the buyer pays return shipping in some exceptional cases! If you receive the damaged and defective products, you need to call or email us and provide us the basic details like the order number, contact details, etc., then our customer care executive guides you about the whole return process.
- First of all, drop the mail in our Inbox regarding the return of the product.
- Items are eligible for return if they are being returned within 15 days of delivery.
- Declare the product as "defecated" or "to return".